Terms and Conditions

Section 1. Overview and General Conditions

The use of the following terms throughout this website such as, ”Pure Culture”, “we”, “us” and “our” refer directly to Pure Culture Corp

These Terms and Conditions (“Terms”, “Policy”) and policies below govern your use of this website which is owned, managed, and operated by Pure Culture Corp. By accessing, viewing, browsing, using, this website and/or purchasing from this website, you agree that you have read, understood, and accepted these Terms and Conditions including any additional terms and conditions and any policies provided herein. You also agree to be bound by and comply with these Terms and Conditions and policies included herein. Further, you acknowledge that we will process your information in accordance with our Privacy Policy. Your continued use of the Site and/or our services will constitute your acknowledgment of this Policy in its current version and your understanding of the terms of this Policy.

You shall also ensure that any person/s who accesses this website or is/are permitted to access this website on your mobile or other electronic device(s) are aware of these Terms including any additional terms and conditions and any policies provided herein, and such person/s also agree to be bound hereto and to comply with these Terms. If for any reason whatsoever, such persons do not agree to these Terms or refuse to be bound by them, they must not access, browse, use, and/or view this website and/or our Service. 

The website and all of its contents are the express property of Pure Culture, unless otherwise stated. Further, Pure Culture reserves all its rights in relation to this property. The website and the products sold herein are only intended for personal, non-commercial use. You may print or share our website content for lawful personal, private, and non-commercial purposes. You may not otherwise extract, reproduce, or distribute the content of our website without prior written consent of Pure Culture.

These terms and conditions and policies included herein are governed by Philippine laws. 

You shall not access or use, or attempt to access or use this website and our services to take any action that could harm Pure Culture or any third party, interfere with the operation of the website or our services, or use this website or avail of our services that is violative of Philippine laws.


Section 2. Website Accessibility 

This website is provided mainly for users in the Philippines. While it is possible to access our website abroad, Pure Culture makes no representation that this website and/or the content herein is compliant with legal requirements in force in other countries. 

We make no representations and provide no warranties that: (1) your access to our website will be continuous or uninterrupted; (2) the website will be optimized on all browsers or electronic devices; (3) the website will be available at any time or from any particular geographic location. 

Pure Culture reserves the right to suspend access to all or part of the website for any reason, such as for business or operational reasons (e.g. improving the appearance or functionality of the website, content updates, site maintenance, or to resolve any user interface issues). Pure Culture may or may not provide you with prior notice regarding suspension of access to our website in the event of any of the above mentioned reasons.

In the event any information about a product is incorrect (e.g. size, price, etc.), Pure Culture reserves the right to refuse or cancel any order placed for that incorrectly described item. In case such a refusal or cancellation of an order and your chosen payment method has been charged, Pure Culture shall issue a credit to that chosen payment method in the same amount of the cancelled order.

You may not use or engage with this website if you are under thirteen (13) years of age.  If you use or engage with the website and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so.  By using or engaging with the website, you acknowledge and agree that you are not under the age of thirteen (13) years; are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the website; or are of adult age in your jurisdiction.  By using or engaging with this website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.


Section 3. Changes to Terms and Conditions or Policies of Pure Culture

Pure Culture reserves the right to amend or modify these Terms and Conditions – including our policies which are incorporated into these Terms – at any time. You are strongly recommended to read these Terms regularly. You will be deemed to have agreed to the amended Terms by your continued use of this website. 


Section 4. Ownership

All trademarks, service marks, trade names, logos, copyright, and other intellectual property rights in this website and contents herein are either owned by us or licensed to us. All rights are reserved and all such rights are protected by intellectual property laws. Any rights not expressly granted herein are reserved by us. Any use of this website and its contents is strictly prohibited. 

You must not, without prior written consent of Pure Culture, access, interfere with, damage or disrupt in any way our website or any part thereof.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any of our products or the website and its contents, use of the products and the website and its contents, or access to the website, or any communication or representation through which Pure Culture is provided, without express written permission by us.

You further agree that you shall use this website and our products for lawful purposes only and in accordance with these Terms and Conditions and policies herein. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Section 5. Privacy

Our privacy policy governs our collection and use of your information. It provides the kind of information we collect, the reason we collect it, how we use it, and any other relevant information relating to our use and/or processing of your information and your rights in relation to your information.

You agree and consent to Pure Culture collecting, using, disclosing, and processing your personal data in accordance with our Privacy Policy below. 


Section 6. Payment

Payments shall be made at time of purchase via our third-party payment processors PayPal, XendIt, or Bank Transfer. Accepted modes of payment are Visa, MasterCard, American Express, JCB, BDO, and GCash. 


Section 7. Shipping and Lost Parcels

Most of our items are shipped within the following business days:

For local shipping within Metro Manila: 1-3 business days

For local shipping outside Metro Manila: 3-7 business days

For Worldwide Shipping: 7-14 days

You will receive a notice once your item has been shipped and is on its way to your provided address. During holidays or sales, our shipping schedules may differ. 

Pure Culture is not liable for any delays by the shipping courier. We are also not liable and accept no responsibility for lost or unclaimed packages. You have the responsibility to provide the accurate and complete address you wish to send your items to. Should you provide Pure Culture the wrong address upon placing your order, and your package is returned to us by the courier, it is your responsibility to inform us and pay for the corresponding shipping fee in order to ship out your parcel once more. 


Section 8. Refunds and Exchanges

Only unopened Pure Culture products may be returned for a refund. Claims for refund  must be submitted within 15 days of purchase via our website’s contact us page: https://purecultureph.com/pages/contact-us

Section 9. Terms of Product Use

Pure Culture provides guidelines on how to use our products, found on this website and on the labels and packaging of each product. Such guidelines on our products or this website shall not be substituted for professional medical advice. Our website is merely an online store for the distribution and sale of beauty and skincare products. 

Not everyone shares similar skin sensitivity. Although it is our aim to set the highest standard in clean F-beauty, and we constantly ensure that our products are made from responsibly sourced raw materials and use harmless preservatives, Pure Culture highly recommends that you consult with a medical practitioner prior to using any of our products sold on this website to ensure effectivity and suitability for your skin. All of your medical inquiries shall be coursed through a medical practitioner. 

Further, should adverse reactions such as allergies appear with the continued use of our products, you must stop using the product immediately and consult with your medical practitioner. We make no guarantees about the results of your product use as results will vary for each individual. It also depends on the combination of other skincare products you use. 

Testimonials and reviews published on this website or on any other platform about our products or service are the opinions of the authors only and are not to be taken as medical or scientific advice and/or opinions.


Section 10. Disclaimer

We do not guarantee that this website does not contain viruses or other malicious software. However, we do make reasonable efforts to prevent such viruses or bugs from being uploaded to our website.

By accessing and using our website, creating an account and/or placing an order through this website, you assume all risk, including but not limited to the risk to your electronic device/s, software, or data which may be damaged by any virus or malicious bug transmitted by this website or any third-party website. 

By browsing and using the website of Pure Culture or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by a third party using your account). We reserve the right to terminate your account at our discretion without notice. Pure Culture further reserves the right to refuse service to anyone for any reason at any time.

Pure Culture disclaims all liability to the fullest extent permitted by law for any allergic reaction/s, injury, adverse side effect/s, loss, or damage suffered in relation to or arising from use or misuse of product/s, our website, or our Service. In the event of such injury, allergic reaction, adverse side effects, loss, or damage, the maximum aggregate liability of Pure Culture will be the value of the product purchased. 


Section 11. Indemnification

You or any other person accessing this website through your account, agree to indemnify and hold harmless Pure Culture, its officers, directors, employees, agents, licensors and suppliers from and against all claims, liabilities, losses, expenses, damages, legal fees, and costs, arising out of or in any way connected with any of the following: 

  • access to or use of the website and its contents, the products, or your account;
  • alleged breach or breach of these Terms and Conditions, and our policies herein;
  • violation of any third-party right, including but not limited to, any intellectual property right, publicity, confidentiality, property, or privacy right;
  • violation of any laws, rules, regulations, orders of any governmental authorities, including but not limited to all regulatory, administrative, and legislative authorities;
  • any misrepresentation made by you.