This policy explains how Pure Culture uses your personal information which you provide us. We are fully committed to providing a secure website and a safe shopping environment by protecting your privacy. Any and all personal information collected from you will be handled with the strictest confidence and stored securely. Such information will not be shared with any third party except as required or authorized by law.
When you provide us with personal information to participate in our email list or promotions, place an order, arrange for a delivery or return a purchase, you manifest your consent to Pure Culture collecting and using such information.
Collection of Personal Information
Pure Culture collects personal information from you such as your name, address, and contact details when you order goods or services from us, use our website, or participate in any of our promotions which require you to give your personal information. We also collect information when you complete any customer survey. Further, website usage information may be collected as well through cookies.
Cookies are small text files placed on your electronic device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Use of Collected Personal Information
Personal Information that Pure Culture collects from you is used to process your order and to manage your account. We may also use your information to email you about other products or services that we think may be of interest to you, should you subscribe to our email list.
You understand that your content may be transferred unencrypted and involve transmissions to various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted during transfer over networks.
User Account Details
If Pure Culture provides you with account information such as a user name, account codes, and/or password, you must keep such information confidential and private. All account information is provided for the use of the named account holder only. You are responsible for any consequences of unauthorized access to your account due to any disclosure of your account information to any third party.
Security of Personal Financial Information
We do not store, share, or track any of your personal financial information. All transactions are via third-party payment processors using the latest encryption and security technologies.
Pure Culture may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
SMS/MMS Mobile Message Marketing Program Policy
The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Pure Culture via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may or may not apply.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply “STOP” to any SMS/MMS message from Pure Culture in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You further understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not an effective means of opting out.
For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any “STOP” or “HELP” requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, should you change your telephone number without notifying Pure Culture of such change, you agree that you will be responsible for all costs, including attorneys’ fees, and liabilities incurred by us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.